We take care to operate responsibly, not simply because it’s the right thing to do, but because it creates benefits for everyone. 

Foxtons as a responsible business

Operating as a responsible business matters to us. We carefully consider the wider role we play in our market and how we interact with our stakeholders

ETHICS

We expect everyone working in the name of Foxtons to promote the highest ethical standards and have clear guidelines to support this. We also operate an independent whistle-blowing hotline and Senior Management and the Board regularly review how we are doing.

HEALTH AND SAFETY

We are a business in customers’ homes, on the high street, on the road and constantly on the move. We place the highest priority on health and safety for both our employees and our customers, with regular training sessions and a steering committee which reports to the Board.

SUPPLIER RELATIONS

We engage with our suppliers in a fair and transparent manner. We carefully manage these relationships and regularly review our policies to ensure we maintain the highest quality of service both for the company and our customers.

HUMAN RIGHTS

We are committed to ensuring that there is no slavery or human trafficking in our organisation or our supply chain. Before we contract with a supplier we issue them with guidelines including our slavery and trafficking principles and our overall approach to environmental and social governance.

OUR WIDER RESPONSIBILITIES

We believe we have a responsibility to promote the supply of high quality housing to meet a societal need and a well-regulated estate agency industry supports the delivery of this. We engage regularly with regulators, industry bodies, the media and other stakeholders to positively influence sector regulation, leveraging our deep expertise and experience.

FTSE 4 GOOD

Foxtons has been independently assessed according to the FTSE4Good criteria, and has satisfied the requirements to become a constituent of the FTSE4Good Index Series. Created by the global index provider FTSE Russell (the trading name of FTSE International Limited and Frank Russell Company), the FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. The FTSE4Good indices are used by a wide variety of market participants to create and assess responsible investment funds and other products.